microsoft live chat

Microsoft chat support for locating someone’s IP address on MSN

An Internet Protocol address or IP address is a 32-bit numeric address which is assigned to each computing device that is connected to a computer network. The two main functions of IP address are to provide hose or network interface identification and location addressing.  IP addresses are basically binary numbers. However, they are stored as text files and are displayed in human readable form An IP address is made up of four different numbers separated by periods and each one of them can range from 0 to 255. IP addresses are like actual home addresses, it is with the help of this, and data transfers take place between computers. If you are using MSN messenger, you will able to locate the IP address of the person in your friends list. This article contains Microsoft chat support instructions for doing the same.

Instructions provided by Microsoft chat support team

  • Start off this procedure by launching your MSN messenger.
  • Enter your user id and password in the respective fields and hit the “Sign in” button.
  • Check if the persons IP address you want know is online or not.
  • If he/she is online, click on the Windows “Start” button.
  • Open the “Run” dialog box.
  • The “CMD” in the run text box and hit the “Ok” button. This will open up the command prompt window.
  • In the command prompt window, type “netstat” without quotations and hit the “Enter” key.
  • A list showing all the TCP/IP connections that are currently connected to your computer will now be made available to you.
  • Engage in a direct chat or send a file to the person whose IP address you are trying to trace.
  • Open command prompt, type the command “netstat” without quotations once again and hit the enter key.
  • Now you will be getting another list of all TCP/IP activity.
  • Compare the new list with the old one. Look for any new IP address that has added after you have started the direct chat or file transfer.
  • The IP address you are looking for will be having “1863” as the port number after. However, it is no necessary that it uses the same port all the time.

Microsoft chat support to disable Instant Messenger

Does your computer screen load pop-up advertisements with “Messenger Service” titles every time you log into it? It can be really annoying at times, particularly if you are in the middle of some urgent work. Also loading these pop ups consumes memory and too much of it can slow down your system. Advertisements pop-up on your screen because, when Windows XP is installed on your computer, the Microsoft Instant Messenger program is also installed by default. And then if your computer is not secure, plenty of such pop ups invade your computer.You will have to disable the Microsoft Instant Messenger and enable the Internet firewall on your system to safeguard your computer from these pop ups. Here are some Microsoft chat support guidelines to disable the Microsoft Instant messenger service.

Microsoft chat instructions for disabling Microsoft Instant messenger service

  • At the bottom left of the computer screen, navigate and place your mouse pointer over the “Start” button.
  • On the list of programs that appear, find “Control panel” option. Hover your mouse pointer over it and right click to open a new window.
  • Select “Administrative Tool” twice or to open the list of services available, double-click it. In the list provided, Locate “Services” and double-click it on it. Double-click on “Messenger” option.
  • Select to review the drop down list, “Startup type” and click on the arrow to locate option labeled “Disable”.
  • Highlight by clicking on the option.
  • Under the “Service status“, Click the “Stop” bubble and go to the window bottom and click on

Microsoft chat support to make text in Microsoft Word talk

Microsoft Word 2010 is the word processing application that helps you to create documents with better features and improvements. This excellent Word processor from Microsoft is the best word processing application though there are several other Word processing applications available today. Microsoft Word stands ahead of all others in its user friendliness and convenience to use. Word 2010 is the latest released upgrade of Microsoft Word, having improved features like, revised ribbon, protected view, collaboration and sharing, improved editing etc.Apart from the above improvements, a feature to utilize speech synthesizer in Word 2010 is added that “speak” words that you type in Word 2010 aloud through your computer’s sound card. The Microsoft chat support team says that this feature would greatly help people with eyesight problems to listen to the article typed in word. They can get the words read out aloud while creating documents and it allows them to get notified immediately when they have made an error while typing.

Microsoft chat support instructions to enable the ‘text-to-speech’ feature in Word 2010

  • Launch your Microsoft Word 2010 application. From the upper left corner of your computer screen, click the blue “File” tab and then click “Options”.
  • From the left side of the menu, Click “Quick Access Toolbar“.
  • Under “Choose commands from,” click on the drop-down menu, and select “Commands Not in the Ribbon.”
  • In the column on the left side of the window, Click “Speak” and then click the “Add” button.
  • Click “OK” and at the top of the window, you will see a new button. Word 2010 displays the words “Speak selected text“, when you hover the mouse over it.         
  • With your mouse click and drag the highlighted text which you want Microsoft Word to speak aloud. Alternatively, to highlight the entire document, “Ctrl” and “A” simultaneously.
  • To have Word speak the text aloud, click the “Speak selected text” button. However, the synthesized voice cannot be changed.


Microsoft chat support to troubleshoot Microsoft Mail

Windows Vista includes an email and newsgroup client called Windows Mail which was succeeded by Windows Live Mail. After setting up your Windows Mail once, you can then use it to access your email accounts always, which means that you will not have to hassle with it every time. You can send and receive email messages from multiple email accounts by configuring all your accounts in Microsoft Windows Mail.However, occasionally, your Microsoft Windows Mail, like any other program can encounter certain issues. Microsoft chat team says these problems are not serious enough to take it to a technical support center; rather, it can be resolved very easily through a little patience and hand work.  Most common issues with Microsoft Windows mail include issues with sending and receiving email, difficulty in opening attachments in emails, web browser automatically opening another email program, and spell check issues.

Microsoft chat support instructions to resolve problems with sending or receiving emails

Ensure that you are connected to the Internet by Opening your web browser.

  • Click “Start.” Select “All Programs.”
  • Click “Windows Mail” -> “Tools” -> “Accounts.”
  • Click on your email account and select “Properties.”
  • Click the “Servers” tab. Verify if your email provider’s information matches the server information.
  • Click “OK” and then “Close.”
  • In Windows Mail Click “Send/Receive“.

Microsoft chat support to enable secure Email connection

  • Click “Start.” Select “All Programs.”
  • Click “Windows Mail” -> “Tools” -> “Accounts.”
  • Under Mail, click on your email account, select “Properties” and click “Advanced”.
  • Select “The server requires a secure connection” Under Incoming or Outgoing Mail and click “OK” and “Close”.
  • In Windows Mail Click “Send/Receive“.


Authenticate sending email

  • Click “Start.” Select “All Programs.”
  • Click “Windows Mail” -> “Tools” -> “Accounts.“
  • Click on your email account and select “Properties.”
  • Click the “Servers” tab. From under Outgoing Mail Server click the “My server requires authentication” box. Click “OK” and “Close”.
  • Click “Send/receive” in Windows Mail.

Support with Blocked Attachments

  • Click “Start” ->”All Programs“-> “Windows Mail“->”Tools“->”Options“-> “Security” tab. Deselect the “Do not allow attachments…” box and click “OK.”
  • You can now open the attachment. If it still doesn’t open, you may need to download the appropriate program for opening the attachment.
  • Resolving issues of browser opening another Email program